What skills and training would any of you deem essential for a trainer? I.e. qualifications, skills, training for a trainer, certifications, etc. (Maybe we can derive a general common list out of this)?
My personal opinion is that a trainer should be strong in practicing empathy and problem
solving skills so that they can identify and understand the 'actual problem
that's there' and have a 'solution that's relevant to the participants and
their reality'.
This has always dictated my homework/preparation and content
development process and has helped me create engagement during the sessions too
even when my public speaking skills are 'just average' and I've seen more
certified trainers and excellent public speakers struggling with engagement
or/and staying relevant.
Companies mostly don't invest much in post training anchoring of behavior change that in my
opinion impacts the long term results. And without that I personally believe
that no training can bring a behavior change in the long term.
There's an
excellent book called 'know can do' on this that I would say all trainers must
read.
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