Skip to main content

The science of assessment


A skill is defined as the speed of accessing the subconscious memory to follow the instructions of the brain without any hindrance of the conscious brain to perform an activity is called a skill.       
                
There are two types of quotients that are crisp in a definition and separately measurable through basic gauges. One is the conscious brain and sends off the subconscious brain. IQ and EQ are quotients of the conscious brain.  The science of assessment lies in calibrating which quotients is you working on, to begin with. Knowledge sense or skill resides in totally different parts of the brain. Knowledge can only be tested through testing memory. Which schools do by taking exams. That's why kids are not functional human beings when they come out of school. Conscious Memory doesn't at all contribute to any skill. And mostly it's the skill part that's tricky for most trainers or companies since they treat it through conscious brain quotients like IQ or EQ parameters. The science of skill assessment lies in two parameters

1) the existence of subconscious memory of any skill to begin with
2) the speed at which it is accessed during the performance of an activity.

These are ironically never ever measured in the corporate. If the skill was existing we have to validate it through testing the professional at the time of requirement of the skill and the speed of accessing the skill needs to be measured pre and post training. Now if the trainer has successfully completed this process then the quality parameters like completeness, accuracy, and appropriateness of the application of the skill determine the standards of the training.

As you can see, these can be tested very easily by determining the existence of the skill parameter which will be a Boolean matrix, either yes or No.
Rest of the skills can be measured through a grading scale from either very low or very high depending upon the requirements of the skill.

After knowing this a trainer cannot put the blame on the trainees of not being responsible enough since it's the practice of the conscious memory enough to transfer it inside the subconscious brain that he is getting paid for. That's the whole point of training           
            
Let me give an example, take for example the toughest skill training like leadership training. A trained person can be easily tested through the decision matrix. the speed of decision taken by the person in any given situation in a test environment and check whether he took a decision or not, took it in time or not, took the appropriate decision or not, also to check why he didn't take the second choice or third to record the quality of the decision from the list of the implications he recorded or kept in mind, the accuracy of the decision through weighing the stake, and the consideration which he took in terms of repercussions on  people, finances, or any related risk that was involved.

Mechanical skills can be tested through the quantitative measures on the same parameters.       
                
If an OD unit rolls out these parameters, to begin with, it will help to determine the quality and even the direction of training and will help determine even the content for training. But a cold RFP for leadership or any other training just goes to show that the measure is left on the opinions of people only. Which is too relative, and some people who aren't even skilled, to begin with, pass through training programs and even internal appraisal systems as a high end, to begin with.                       
Hope this helps everyone in the group to set processes and systems for people development rather than just poorly constructed feedback forms by TRAINERS who 8 hours ago didn't officially have that skill, to begin with, and are now qualifying the teacher of that skill on that program


*BY TRAINERS I MEANT TRAINEES

Comments

Popular posts from this blog

What's the difference between teaching and training scientifically?

Answer: The simpler version of the answer to the question lies in psychology, not physiology. Training means to build a subconscious memory while teaching means to generate a conscious thought.  Why and how both can be taught and trained and is not at all a scientific way of approaching this subject.  Let's talk about training. The training of the human being requires a conscious routine of events to create a subconscious memory. Training happens through a carefully chosen process to occur subconsciously. some people have a focal point that doesn't move that easily (we can talk about that in the next topic) so they transfer the conscious knowledge a little sooner to their subconscious memory. And some require a little more time however the technique is the same.The subconscious memory is the only factory which stores the synapse of the origin and sequence as well of all the instructions needed to get the job done within the least amount of time. The conscious brain has ...
Customer Services: The shore up and guidance provided by an organization to those populace who buy or use its products or services - AAA

What skills and training would any of you deem essential for a trainer? I.e. qualifications, skills, training for a trainer, certifications, etc. (Maybe we can derive a general common list out of this)?

My personal opinion is that a trainer should be   strong in practicing empathy and problem solving skills so that they can identify and understand the 'actual problem that's there' and have a 'solution that's relevant to the participants and their reality'. This has always dictated my homework/preparation and content development process and has helped me create engagement during the sessions too even when my public speaking skills are 'just average' and I've seen more certified trainers and excellent public speakers struggling with engagement or/and staying relevant.  Companies mostly don't invest much in post training anchoring of   behavior change that in my opinion impacts the long term results. And without that I personally believe that no training can bring a behavior change in the long term.  There's an excellent book called 'know can do' on this that I would say all trainers must read.